Penalty Criteria for Misconduct

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Our goal is to provide fair gaming experience for every player. In order to protect fair players we are imposing the following penalties depending on the type of misconduct.


Penalty criteria for misconduct Maximum penalty period
Use, develop, advertise, trade or distribute Unauthorized Programs and Hardware Devices Permanent ban
Investigate the use of Unauthorized Programs and Hardware Devices 3-day ban
Modification of Game Client, Servers and Game Data (packet, etc.) Permanent ban
Exploiting Bugs and Glitches Permanent ban
Use of Inappropriate Nicknames/In-game Paint jobs 30-day ban
Attempting Cash Transactions Permanent ban
Promotion or Advertising 30-day ban
Stalking Permanent ban
Publishing Personal Information Permanent ban
Manipulating Match Results Permanent ban
Usage of Another User’s Account / Restrict the Usage of Account (for protecting the Account) Permanent ban
Trading or Selling Accounts Permanent ban
AFK* Permanent ban
Disturbing Business Operations (e.g. spreading false information, abusing the customer service platform, impersonating an employee, creating and spreading rumors or conducting any other misconduct) Permanent ban
Abnormal Gameplay Permanent ban
Exploiting Payment Service and Refund policy Permanent ban
Other Undefined Misconduct Permanent ban

*Denotes a minor infraction subject to our "three strikes" policy. If you engage in three minor infractions, thereby getting three strikes, you risk incurring a permanent ban and forfeiting your account and in-game items.

Please keep in mind that restrictions cannot be lifted and applied period cannot be reduced even if you contact our support multiple times.

Also, to learn more about the restrictions and how to avoid unpleasant penalties please check out MOONBREAKER Rules of Conduct.

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